Ideally, you should have an open (Xbox) or Type 1 (PlayStation) NAT when gaming to avoid complications. If you are having a one sided issue, such as when you can’t hear other players after joining a party, it may be due to a restrictive multiplayer Network Address Translation or NAT. Consider checking for any on-going server issues to know. Sometimes, voice chat servers may go down independently of the game server. If you are positive that your communication device is working, but you are still experiencing a voice-chat-not-working issue, it might be due to a server problem. No device is perfect and sometimes, software glitches or hardware malfunction may be the simple reason why you may be having a communication device issue in Black Ops Cold War. Obviously, if your headset, microphone, or audio device is defective, you’ll probably encounter audio difficulties when using it.
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